Ordering from Rock Garden Alpacas is fast and easy.
Fiber Products: Our products are:
High Quality Alpaca Fiber and Yarns
No Lanolin & Hypoallergenic
Wick Away Moisture
Warmer Than Cotton & No Prickle Factor
Our Rock Garden Alpacas Fiber products can be purchased thru our Rock Garden Alpacas Etsy Store. Simply select the product from within this site and you will be redirected to our Etsy Shop, from there simply follow the prompts.
Order By EMAIL: You can Email your order directly to us at Rockgardenalpacas@gmail.com and pay for it via PayPal Email Payments.
We’ll confirm your order and all applicable charges, if any, along with shipping fees and send you a bill via PayPal Email. Your PayPal Email will contain instructions for you to follow to pay for your products via PayPal’s secure Email service. Once PayPal informs us that payment has been received we will email you as to when your order will be shipped.
Payment Policy: Rock Garden Alpacas accepts all major credit cards and E-checks through PayPal, which is our preferred method of payment. PayPal is a safe and secure method of online payment.
Please be advised that you do not need to be registered with PayPal to make a purchase. When paying for your purchase, you are given the option to sign up for a FREE PayPal account or to just make a straight forward payment using your major credit card.
Credit Card Payment: We accept all major credit cards and e-checks through PayPal.
Credit card processing is handled via PayPal’s secure servers with or without a PayPal account. When you've finished shopping you can click on the “SECURE CHECKOUT” button on your shopping cart to follow the simple directions for using the secure PayPal Service. You will receive an Email confirmation from us that your order has been received and when it will be shipped.
Product Prices: All product prices are payable in U.S. Dollars.
Shipping & Handling: All in-stock orders are shipped within 3-5 business days of payment being received via PayPal. We will notify you via email with a tracking number once your order has been shipped. We ship through the U.S. Postal Service USPS or UPS within the Continental U.S., so please allow 7-10 business days for your order to arrive (sometimes longer for the busy holiday seasons).
Additional shipping & handling, insurance, and any other applicable international shipment fees will be added to all Canadian, International orders, and orders outside of the Continental Unites States.
Other shipping methods can be arranged at higher rates for orders shipped within the Continental US. Shipping outside the Continental US will be via the US Postal Service, UPS or FedEx. Please allow 1 to 4 weeks for delivery of orders outside the Continental US.
International Orders: Additional Shipping & Handling, insurance, and any other applicable international shipment fees will be added to all Canadian, International orders, or orders outside the Continental United States. All Canadian and International orders MUST be paid by credit card through PayPal. Please do not use the PayPal shopping cart if you are ordering from outside the Continental United States as our PayPal shopping cart is not set up to handle these orders. If you are a Canadian, International customer, or customer outside the Continental US please Email us for the additional charges. We will send you a bill via PayPal Email. Your PayPal Email will contain instructions for you to follow to pay for your patterns via PayPal’s secure Email service. Once PayPal informs us that payment has been received we will email you as to when your order will be shipped. We will ship USPS or UPS outside the United States, but you must Email us to get a total with the additional charges first.
Returns: We make every effort to provide quality products to our customers and carefully hand pack all our orders. Please select your purchases carefully. We make every effort to provide quality products and encourage our customers to either Email us at Rockgardenalpacas@gmail.com with your questions about our products or request a fiber sample from us before purchasing. We will be happy to answer your questions or provide you with a sample. If there is a problem with your order, please Email us at Rockgardenalpacas@gmail.com immediately.
If you are not satisfied with your order, you have up to 10 days after receiving your order to return your purchase. It must be returned in its original condition and in its original packaging. Original shipping & handling charges are refundable, but the buyer must pay the shipping costs for the returned items. You will receive a refund for the purchase price of the item plus the original shipping & handling cost. Custom orders are not refundable.
Rock Garden Alpacas Gallery: We are pleased to offer our Rock Garden Alpacas designs at Zazzle.com. All of the products in the Rock Garden Alpacacs Gallery are sold and serviced through Zazzle.com. Please note that all transactions for purchasing and servicing these products are between you (the customer) and Zazzle.com.
Privacy: All information submitted to this site or Emailed to us or mail ordered to us is held in strict confidence and will not be sold, traded, rented or distributed in any manner. Information submitted to Rock Garden Alpacas is used for internal purposes only (i.e.: payments, mailing address, notifications, etc.). We will never share your personal information, credit card information, or Email address with anyone.
Questions: You can Email us at Rockgardenalpacas@gmail.com. We will try to get back to you as soon as possible.If you experience any problems in placing an order please send us an Email.
Wholesale Orders: Please Email us with a quote if you are interested in a wholesale purchase.
Copyrights: “Rock Garden Alpacas Fiber” blog, articles, stories, graphics, pictures, patterns, e-patterns, e-books, etc. are all created by Karl & Debbie Bohringer and are protected by copyright.
Copyright Terms For Rock Garden Alpacas Fiber Website(s)/Blog(s) Articles, Patterns, E-Patterns and E-Products- © 2004-2015 Rock Garden Alpacas Fiber-Designs by Karl & Debbie Bohringer. All rights reserved. Commercial selling or reselling of our patterns, e-patterns, e-books or e-products by any means is prohibited without our written consent.
However, you may link to my website(s)/blog(s) and the individual page(s)/blog post(s) (including 1 picture) but do not copy, reprint or duplicate my website(s)/blog(s) or individual page(s)/post(s )without our permission.
Website maintained by Linda Walsh Originals.